Cancellation: If you change your mind and wish to cancel an order, please let us know by e-mailing firstname.lastname@example.org or telephoning the office within 24 hours of placing the order. Your order may have been despatched after this time and may not be retrievable.
Carriage: Orders are despatched carriage paid subject to a minimum order value of £100, except where separately noted i.e. wool. A carriage charge of £5.00 will be raised on special orders below the minimum order level.
Cash and Carry: Customers are welcome to visit our warehouse where we offer self-selection cash and carry facilities. Access is very easy from the M1/M62 or from the Leeds Inner and Outer Ring Roads. We have parking adjacent to the warehouse which is open Mon-Fri 9.00-4.00. There is a minimum purchase of £100 net.
Claims: No claims allowed unless made within 30 days of invoice date. No returns without prior authority. Proof of purchase is required.
Conditions of sale: Subject to the company's General Conditions of Sale. Please note in particular Clause 6: Goods remain the property of the Vendor until all monies outstanding are paid in full.
Delivery: We offer national distribution (except Highlands and Island) using a next day carrier service through DPD on our stock ranges.